1. Digital Products & Services
All purchases of digital products (e.g., numerology reports, e-books, consultations) are non-refundable. Due to the nature of digital content and personalized services, we do not offer returns or refunds once the service is delivered or the content is accessed/downloaded.
Exceptions may apply if:
You are charged twice for the same product or service.
You do not receive the purchased digital item within 7 working days (and you notify us within that time).
2. Physical Products (if applicable)
We accept returns and provide refunds for physical products if:
The item is damaged, defective, or incorrect.
You notify us within 7 days of delivery.
The item is unused, in original packaging, and returned with proof of purchase.
Return Process:
Email us at [your email] with your order number and issue.
Once approved, ship the item back to the address provided in our response.
You will be responsible for the return shipping cost unless the product was faulty.
Refunds will be processed to your original payment method within 7–10 business days after the returned item is received and inspected.
3. Late or Missing Refunds
If you haven’t received a refund yet:
First check your bank account again.
Then contact your credit card company (processing may take time).
If you’ve done all this and still haven’t received your refund, please contact us at [your email].
4. Contact Us
For any return or refund-related inquiries, reach out to us:
Angellik Divinity
Email: mysticshaven@yahoo.com